Great IT Support Services rely on good communication

2024-02-09T15:28:04+00:00July 23rd, 2020|Accountants, Business Continuity, Company News, Cyber Security, Law, Productivity, Remote Working|

Thanks to all of our lovely clients who have given us awesome feedback (in over 1400 responses) via Net Promoter Score for our IT support services! As our mission here at Pro Drive IT is to provide exceptional customer service, this truly means a lot to us. Our clients' feedback helps us to make [...]

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IT support and cyber security – plus human support too

2020-10-27T09:55:40+00:00April 27th, 2020|Business Continuity, Company News, Cyber Security, Productivity, Security and Threats, Technology News, Tips and Advice|

Business continues as we steer through the lockdown and we can help with all your IT support and cyber security. We listen to our clients and are working to make things easier, so businesses can be more productive. But an important part of remote working is looking after yourself too. Burnout can be a concern [...]

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Are You Really An “Always On” Organisation?

2017-07-20T10:20:34+01:00January 5th, 2017|Business Continuity, Security and Threats|

“Business hours” has become an almost meaningless expression. More now than ever, customers expect to shop, bank and engage with businesses around the clock. Time zones are also increasingly meaningless, with the Internet driving forward a new era of globalisation. With e-commerce, automation, social networks and self-service, consumers and clients can make purchases, get in [...]

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Cyber Fraud – Two of the Biggest Scams Uncovered

2017-12-06T18:59:59+00:00November 22nd, 2016|Business Continuity, Security and Threats, Tips and Advice|

Here is the low down on two of the most common ransomware scams that you need to know about. The pay rise/redundancy scam Cyber criminals create an email that looks similar to that of a director. For example, joe.bloggs@acme.co.uk is changed to joe.bloggs@acme.com. Sometimes the email is also 'spoofed' so that it appears in your inbox as [...]

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Key People To Connect With During A Major IT Incident

2017-07-19T15:39:55+01:00November 17th, 2016|Business Continuity, Security and Threats|

When a major IT incident occurs, disaster recovery and business continuity plans come into their own.  With a cool head CEOs, CIOs, IT directors and other key people can do a lot towards limiting damage to the business, exposure to threats, and managing the outcome of the IT incident. As part of disaster planning it [...]

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Failing To Plan, Is Planning To Fail: Disaster Recovery And BCP

2017-07-19T14:26:38+01:00October 17th, 2016|Business Continuity, Security and Threats|

What kind of business protection do you have in place? Public liability insurance, business premises and assets insurance, professional indemnity insurance? No doubt your business has a host of insurance policies, but what about your information technology – what’s protecting that? When something goes wrong - whether it’s a natural disaster such as flood or [...]

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I have cloud so I already have DR ….right?

2017-08-07T10:38:38+01:00September 28th, 2015|Business Continuity, Company News, Tips and Advice|

Cloud IT services are now an established part of the IT picture for most UK businesses. The latest figures from the Cloud Industry Forum (CIF) show that 84 percent of UK businesses are using some form of cloud service, with 78 percent using two or more cloud services. One of the key reasons used to [...]

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