Providing IT Solutions For Banking, Insurance and Finance

Pro Drive IT support various financial services organisations across the UK. We support Price Ferguson Wealth Management, in Woking and Farnham, with cyber security services and we’ve provided cyber security consultancy and training to IPSX in London. Pro Drive IT provided substantial tailored IT solutions to MML, streamlining their systems and increasing efficiency. We are also proud partners of Quest Fund Management and, having implemented and secured the IT infrastructure following an office move in 2003, have been responsible for supporting their IT operations ever since. Including migrating to cloud-based solutions and strengthening their disaster recovery systems.

“The Pro Drive team have delivered an IT infrastructure which will take us into the future and can handle any changes that may arise.” – MML

Infrastructure And IT Support For Financial Services and Banks

The financial services sector is heavily dependent on fast, reliable and robust IT systems. With almost, if not all data stored digitally, financial service businesses must be equipped with the right infrastructure to fulfil all required capabilities.

Pro Drive IT can perform an audit of your systems and make recommendations if superior software is available or if updates would be beneficial. Our experienced technical team will implement any changes you wish to make, installing new software or making changes to the IT infrastructure if necessary.

We offer expert advice and support in moving over to cloud-based IT services, in enhancing your communications, including installing phone, video and collaborative software, and we can work alongside you to develop your IT strategy and future-proof your company.

Furthermore, Pro Drive provide 24/7 IT support and can assist in maintaining your IT systems to ensure they are functioning at high speed and efficiency. We’ll also continue to make recommendations and upgrades, advancing your IT capabilities as your finance business grows.

Book a call or video chat with us via the form below to find out more about IT support for financial services.

Cyber And IT Security In Financial Services

In terms of risk, cyber-attacks are a key concern for the financial services sector. Being heavily reliant on various systems to store sensitive and confidential information means highly sophisticated cyber security is essential. This security must not only be the right type to fully protect your data but must also be installed properly, maintained and routinely tested.

Pro Drive IT have extensive knowledge and experience in cyber security and we work with clients in the financial services sector to ensure their IT infrastructure, data, and systems are fully protected against cyber threats. We work with businesses across the UK to conduct risk assessments and implement robust cyber security solutions tailored to the needs of your company. Our various cyber essentials packages provide the end-to-end service many clients in the financial sector are seeking.

In addition, our expert team can consult and strategise to develop bespoke disaster recovery plans. As well as implementing effective tools and practices to best support business continuity.

Find out more about our Cyber Security Services.

Please complete the contact form on this page to find out more about all of our IT services in the finance sector.

Our process

When working with a financial service provider on their IT infrastructure, we’ll cover the following:

Getting to know you and your customers

It’s crucial that we gain an understanding of how your business works currently, how you’d like it to work going forward, and the goals that you and your team are aiming for. We’ll spend as much time as possible getting to know the ins and outs of your business so that we can best serve you with our IT support.

Understanding your current IT set up

By benchmarking where you’re at currently, we’ll be able to highlight improvements that could remove frustrations, and ramp up productivity. At this point, we can take the time to understand any concerns you have about upgrading, challenges you believe could be addressed with IT support, and areas in which you could be leaving your business open to cyber threats.

Strategy

With everything we’ve learned, we’ll be able to put a bespoke plan in place designed to bring your IT systems up-to-date, and perform in a way that will positively impact your team, your processes, your compliance, and your customers. We’ll have taken those goals that we mentioned earlier on board in order to provide you with solutions that seek to reach them.

Action

It’s at this stage that we begin to implement the plan, with as little disruption as possible to your everyday activities.

Ongoing maintenance and upgrades

Once the plan has been implemented, our work doesn’t stop there; we’ll keep working with you to ensure systems are maintained and updated regularly. Not only this, but as your business grows, so too will your need for IT support, so the plan we implemented initially can be added to as your operations and technology itself develops.

How to Switch Your Financial Services IT Support to Pro Drive IT

Without any disruption to your daily business proceedings, our knowledgeable team can conduct a full audit of your current IT infrastructure and capabilities. We will draw informed conclusions from this in order to make recommendations for ways to strengthen your systems. We then harness this in order to design a bespoke IT support solution tailored to suit your company’s specific needs. As your IT experts, we are passionate about driving you forward and future-proofing your company by working alongside you to perfect your IT strategy.

When you switch to Pro Drive IT, you will have access to expert advice and IT support on a daily basis, ensuring your IT infrastructure is highly functional and fully secure a all times. To find out more about our IT support offering for the financial services sector, book a call or video chat with us via the contact form below.

For detailed insight into the current performance of your IT systems, including areas that are and are not performing, and for help understanding how to improve your existing setup, book our 90-minute discovery workshop via the contact form below.

Common Financial Services Challenges

Staff and Recruitment

In companies without a formal IT department, staff without any formal IT training can end up spending excessive amounts of time tackling IT issues instead of focusing their efforts on their areas of expertise, leading to a drop in company productivity and harming employee morale. It can even lead to partners needing to get involved in IT, leading to financial services work and other areas of business progression suffering.

On the other hand, for companies that do keep a formal IT department, recruiting adequately skilled staff can be difficult, expensive, and time consuming. As the business develops, recruiting more IT staff will become necessary, slowing this growth and costing the company more in recruitment fees. When new software systems are introduced, existing staff may also resist embracing the change or struggle to adapt to the new systems, putting a significant strain on the company.

Bottlenecks

Especially for smaller financial services companies, business progression and growth is an important focus. From recruiting new clients to networking with likeminded organisations, the more time you are able to spend on your business strategies, the quicker your company will expand.

Bottlenecks, in all their forms, are a significant drain on business resources and can significantly harm productivity. Time wasted on unimportant tasks, being bogged down with excessive amounts of administration, and trying to keep on top of large volumes of client documents are all significant challenges faced in the financial services sector.

Compliance and Online Safety

There are an increasing number of rules and regulations for financial services companies to stay up to date with and comply with including the FCA and, more recently, DORA. To properly instal these regulations into your daily operations and be able to demonstrate them, financial services companies must fully comprehend the new regulations and understand their impact on the business as a whole.

GDPR and cybersecurity concerns are of utmost importance for financial services companies, not just for compliance purposes but for maintaining a relationship of trust and respect with your clients, as damaged or lost sensitive client information can be extremely detrimental to your company’s reputation and standing.

Without proper personal data management systems in place, accounting firms can find it very challenging to comply with GDPR. From bank details to tax records and onsite audits, storing this data without a secure system in place puts accounting firms at serious risk of a data breach.

Due to the highly sensitive financial data handled by accounting firms, cybercrime is a high probability, making a secure, encrypted, password-protected system essential. Without this, the ever-sophisticating cybercrime techniques of today pose a serious threat, especially to bank account data during payroll operations.