IT Support in West Sussex

Need business IT support in West Sussex? We work with clients throughout West Sussex, providing business IT services to companies in locations such as Chichester, Crawley, Worthing and Haywards Heath.

Pro Drive IT has a wealth of experience providing various IT services to businesses across the South East, including:

Professional IT Services Tailored To Your West Sussex Business

If your business in West Sussex needs IT support, then Pro Drive can devise a solution for you. Covering everything from hardware setup to cybersecurity and cloud services, our team of experts can install and work across your full IT infrastructure.

Infrastructure

Many businesses are working with outdated systems that are failing to give them the high speed and efficiency that could propel their business forward and increase productivity. Pro Drive IT can help you recognise opportunities and implement hardware and infrastructure changes, such as upgrading servers and network equipment, in order to improve business function.

Cloud Services & Remote Working

Cloud services are essential to reduce issues associated with hardware, free up physical office space, and support the rise in remote and hybrid workers. Cloud solutions can help employees work from anywhere at any time, and allow for easy collaboration with partners, coworkers, and clients. Pro Drive IT can help you securely store and handle data without the worry of maintaining hardware facilities, and we can introduce strategies that strengthen cybersecurity.

Cyber Security

When you run a business, whether that be a law firm, accountancy firm, or other business that handles sensitive information, it’s essential that your customers’ data is protected from cyber attacks. At Pro Drive IT, we help you mitigate the risks to your business by identifying threats to your IT systems and preventing them before they happen. This includes 24/7 monitoring, pen testing, security audits, and the Cyber Essentials certification.

IT Support & Maintenance

We provide 24/7 business IT support at a fixed monthly rate. For wrap-around care, Pro Drive brings IT innovation and day-to-day technical support together to provide flexible IT services that are both responsive and forward-thinking. We promise guaranteed response times, unlimited assistance, strategic planning, and a commitment to exceptional customer service.

IT Consultation

A business is only as great as its IT systems. It’s essential that as your business grows, your IT grows too. Business growth comes with higher demands and new ways of working, which outdated systems might not be able to cope with. At Pro Drive IT, we work with you to plan for this change and ensure your future is protected with IT. We help with server infrastructure, remote working solutions, collaborations, and much more.

With a commitment to exceptional customer service, our experienced team work closely with clients to develop IT services tailored to your specific business needs and the future growth of your company.

Onboarding Process for New Clients

At Pro Drive IT, we ensure our onboarding process is simple for new clients in West Sussex. We follow steps that ensure minimal disruption to your day and that the process of switching IT providers runs seamlessly.

  1. Planning and kick-off – we run a detailed audit on your IT and produce a step-by-step roadmap to understand how your business works.
  2. Seamless migration – we ensure systems are switched with zero downtime using phased or parallel rollouts.
  3. On-site support – we are physically at your office during the process to assist you and your staff.
  4. Follow up – we check in, resolve any concerns, and ensure everything is running as it should be.

Whether you’re switching from your current IT support or are are looking for a reliable, proactive partner, our team is here to keep your business running smoothly.

Data Compliance and Security Standards

We understand that modern businesses in West Sussex need to protect their systems whilst also complying with strict data regulations. Failing to meet compliance requirements can lead to heavy fines – so we’re here to help our clients align with relevant regulatory standards. This includes:

  • GDPR – we identify potential risks and gaps in where and how personal data is stored. We also help in the creation of policies and provide employee training.
  • Industry-specific compliance – from healthcare and education to finance and accounting, we help ensure your business complies with industry-specific requirements.
  • Cyber security – alongside Cyber Essentials, we can integrate other security measures such as multi-factor authentication, secure cloud services, and ISO 27001-aligned practices.

Areas We Cover in West Sussex

At Pro Drive IT, we serve businesses across West Sussex, providing tailored IT solutions to meet each business’s unique needs. We cover cities, towns, and villages in West Sussex, including:

  • Arundel
  • Bognor Regis
  • Burgess Hill
  • Chichester
  • Crawley
  • East Grinstead
  • Haywards Heath
  • Horsham
  • Littlehampton
  • Midhurst
  • Petworth
  • Pulborough
  • Shoreham-by-Sea
  • Selsey
  • Southwater
  • Southwick
  • Steyning

Why Choose Pro Drive IT?

The team at Pro Drive IT is completely committed to helping your company do business better using technology. We know that every business is different, with unique goals, systems, workflows, and challenges. That’s why we work with you to align your IT to your needs.

At Pro Drive IT, we have developed a set of technical and business standards which represent best practice for professional and financial SMEs. These standards ensure our clients’ IT is delivered consistently and updated regularly, resulting in minimal IT issues.

We use our IT maturity index to turn IT performance into meaningful numbers, and we work with our clients to create strategic roadmaps that are unique to their business. Working with our clients means listening to feedback and acting on it.

We have vast experience in AI and Microsoft Copilot, so we can help our clients become more efficient through automation, AI, and AI agents.

Our success is reflective of your success, so we’re here to make it happen. Contact us today for more information.

Get in touch

Please call us or fill out our enquiry form. We’ll get back to you as soon as we can.

FAQs

Absolutely. We assess your current systems, identify inefficiencies, and implement hardware, software, and network upgrades to improve speed, security, and productivity.

Our IT support is available 24/7, either remotely or on-site. We provide troubleshooting, regular maintenance, software updates, data backups, and disaster recovery planning to ensure your systems run smoothly.

Definitely. We provide secure remote access solutions, video conferencing setups, collaboration tools, and cloud-based systems to ensure your team can work efficiently from anywhere.

Our current resolution time for all problems is less than one hour, and we have a Net Promoter score of 100 in the past 6 months. This gives our clients confidence that we can handle any issue and resolve it quickly.

Yes, we offer monthly support contracts for businesses across West Sussex. Our contracts are fixed monthly prices with no hidden fees, giving you security and reassurance.