Business IT Support in Berkshire

Pro Drive IT have a wealth of experience providing IT support and strategy services to businesses across the South East — from IT audits and IT strategy reviews to cloud services, disaster recovery, cyber security and business continuity. We work with clients throughout Berkshire, providing business IT services to companies in locations such as Bracknell, Reading, Slough and Windsor. Some of our clients in the Berkshire area have included GTO Engineering and Ocean Partners.

Outsourced IT Support In Berkshire

Whether you are a satellite office needing assistance connecting with your company’s wider infrastructure or you’re a business looking to update or replace outdated IT systems, our IT support team in Berkshire is on hand to help set up, connect and secure your company’s IT operations.

We will ensure your IT systems are properly installed and provide ongoing support so that you can fully rely on the technology that is so essential to your day-to-day operations. In addition, our experts can advise on cyber security and provide solutions tailored to your business.

IT System Infrastructure In Berkshire

Companies of all sizes and across all sectors are highly reliant on their IT system infrastructure. From how your systems are set up to how secure they are, it is important to have regular reviews and checks of your infrastructure.

These days, it’s not so much that your IT systems support your business, as they have the power to drive your business forward. A company operating now should be looking to technology capabilities to help expand, grow and create opportunities. Our IT experts are able to work closely with you, whether on an ongoing support basis or a consultancy basis, to ensure that your IT infrastructure is meeting its potential. Furthermore, our team are often able to recognise and highlight areas where it’s possible to advance performance or where an alternative strategy, software, or approach might be more cost-effective or improve efficiency.

Pro Drive have supported a range of businesses in Berkshire in moving to cloud services, enhancing cyber security and implementing strategies for business continuity and disaster recovery. We have also been tasked with strengthening IT communications to support remote working for clients in Berkshire. This has involved better supporting phone and video conferencing communications, as well as developing capabilities for collaborative technology that make remote working more efficient.

We can tailor our approach and IT support to your business. Whether you’re a small firm in Slough and West Berkshire, a satellite office in Windsor or Bracknell Forest, or even a global enterprise with headquarters in Wokingham, Pro Drive are the ideal partner for all your IT requirements in Berkshire.

Our IT Support Services

Cloud Services

Cloud services are an essential part of every Berkshire-based business that wants to free up physical office space, enable easier collaborative working, support remote workers, and grow. At Pro Drive IT, we can help you move to the cloud so you can securely store and handle data without the worry of maintaining hardware facilities and the issues that come with it.

Cyber Security

When running a business that handles sensitive data, whether that be a law firm or an accountancy firm, it’s critical that you have enough security to prevent breaches. Our IT specialists can audit your current systems and identify threats before they even happen. AT Pro Drive, we offer 24/7/365 monitoring, pen testing, and the Cyber Essentials certification for maximum protection.

IT Support & Maintenance

We provide around-the-clock IT support for your business. That means that every day of the year, no matter if it’s a Sunday, bank holiday, or Christmas, we’re here to help with day-to-day issues as well as serious data breaches. Our flexibility positions us as a top IT support and maintenance company in Berkshire and promises guaranteed response times, unlimited assistance, strategic planning, and much more.

IT Consultation

As your business grows, it’s important that your IT systems grow with it. Business growth comes with higher demands, new ways of working, and the need for speed, which many older systems aren’t able to cope with. We work with you to plan for the future and how your IT can best support your growth. This includes server infrastructure, remote working solutions, collaboration opportunities, and much more.

Benefits of Outsourced IT in Berkshire

Choosing to outsource your IT team in Berkshire can be a great business move. It not only helps take the pressure off internal day-to-day IT management off your shoulders, but it also provides you with someone to call 24/7 if something goes wrong.

Cost Savings

An outsourced IT team can save you a lot of money. With an in-house team, you could be paying for multiple people’s wages, and there are holidays, sick cover, and working hours to consider. An outsourced team offers wrap-around care for a fixed monthly price.

Skills

Even if you have an in-house IT team, their knowledge and skillset are something they must manage on their own. Outsourcing IT offers a wide skillset range where you don’t have to worry about ensuring their skills are up to date. You have peace of mind that your highly-skilled technician can handle any issue when you need it.

Proactivity

An outsourced IT team can carry out regular audits to ensure your systems are working as securely and efficiently as possible. If there are any potential issues, these are prevented before they occur through monitoring and maintenance.

Security

Cybercrime is on the rise and is a major threat to computer networks. IT companies in Berkshire monitor your security around the clock and evolve solutions in real-time based on your needs. Outsourced IT teams have the skills and knowledge to keep your cybersecurity up to scratch.

Businesses We Serve

While Pro Drive IT supports organisations across all sectors in Berkshire, we have strong experience in delivering quality IT support and managed services in the following industries:

• Financial services
• Professional services
• Manufacturing and engineering
• Charities and nonprofits
• Technology and SaaS companies
• Property and construction

We take a flexible approach to IT support, meaning we tailor each service to your business’s unique challenges and goals. If you’re looking for IT support in Berkshire for your business, we can help.

Fees and Pricing

Our fees are entirely bespoke to you, according to what you need from your IT support. Pricing is customised based on two security packages:

Compliance

This package is tailored specifically to the financial services and legal sectors.

Secure

This package is suitable for those businesses operating outside of the financial services and legal sectors.

Onboarding Process for New Clients

We understand that businesses need to avoid downtime wherever possible. That’s why we ensure a simple process for our new clients.

1. Kickoff – we run a full audit of your IT and then come up with a step-by-step roadmap to understanding how your business works and how we can help.
2. Seamless migration – we ensure your systems are switched with zero downtime through phased or parallel rollouts. This allows you to continue working throughout the entire process.
3. On-site support – we will physically be at your office during each step of the process to help you and your staff.
4. Follow ups – we are here to resolve any concerns, and we will regularly check in to ensure everything is running perfectly.

Whether you’re switching from your current IT support or are are looking for a reliable, proactive partner, our team is here to keep your business running smoothly.

Why Our Client Onboarding Process Works

Minimal Disruption

We plan every step of your migration ahead of time and migrate your systems off-peak, to minimise disruption to your team and avoid downtime.

Low Client Involvement

Once our plan has been agreed, one of our experts joins you onsite to field any questions and to ensure you and your team stay productive.

Easy Staff Onboarding

We conduct in-person training, provide simple guides, and offer onsite support to provide you with a smooth adjustment to your new IT system.

Disaster Recovery

In a business world that is dependent on technology, the smallest of problems can have the biggest of impacts; any downtime can result in significant costs and reputational damage. Our disaster recovery service protects all your settings and data across your servers and Microsoft 365 cloud which are backed up to a remote location regularly so that you never need to worry about them if you suffer service failures, accidental overwrites and deletions, or if you fall victim to cybercrime.

Pro Drive IT helps organisations in Berkshire develop a business continuity strategy and implement a bespoke plan specifically for your IT systems, ensuring that you’re prepared for anything and, in the face of strife, you can be confident of a rapid recovery of service.

Technology Offerings

Our expertise covers a wide range of leading software, platforms, and hardware for businesses in Berkshire, including:

• Microsoft 365
• Microsoft Copilot
• Microsoft Intune
• Microsoft Entra ID
• Microsoft Azure & Azure Virtual Desktop
• Microsoft Windows & Windows Server

Security Solutions

• Mimecast Email Security

Accounting Software Expertise

We also have extensive experience supporting accounting professionals in Berkshire with key industry tools such as:

• CCH
• Digita
• IRIS
• Sage

Areas We Cover in Berkshire

Pro Drive IT provide IT services, support, and maintenance throughout Berkshire and the surrounding areas. We cover all major towns, cities, and business hubs, including:

Why Choose Pro Drive IT?

At Pro Drive IT, we’re committed to helping your business grow through IT. We know every business is different and has unique goals, systems, and challenges, but we work with you to tailor our approach to your needs.

We’re proud to offer 24/7 service, 365 days a year. That means no matter what you need us for or when, we’re here to help either remotely or in person. We only hire the people we know will listen to and understand your needs, and we train every technician in-house so you know you’re getting the best service possible. Contact us today for more information.

Case Study – Cloud Services And IT Support In Reading

GTO Engineering is an automotive Ferrari specialist, and a leading authority on classic Ferrari models from the 50s, 60s and 70s. Although headquartered in Reading, GTO is a global business and, as such, access to information across all operations is essential. As with many growing companies, GTO was reaching the limits of their server storage system and contacted Pro Drive to devise and implement a solution.

Having gathered all the information needed, Pro Drive proposed a cloud-based solution to replace GTO’s file server set-up. We then implemented this cloud solution which enabled high-speed access to files from any location, as well as automated synchronisation.

Following the success of this project, GTO extended their business relationship with Pro Drive, and we now provide fully outsourced IT support to the company.

Case Study – IT Company Support Services In Maidenhead

Pro Drive IT provide business IT support services in and around Maidenhead. Working with Ocean Partners since 2005, we were first tasked with sourcing hardware and connecting their Berkshire office to a central server in California. Ocean Partners deal with many of the major mining houses and copper smelters around the world, buying and selling copper, lead and zinc raw materials. Our role working with Ocean Partner’s Berkshire office is demonstrative of our capabilities to assist regional offices with hardware and business IT set-up whilst also connecting them to and supporting them in the company’s much larger global infrastructure.

Contact us via the form below to find out more about our business IT support services in Berkshire.

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