How Pro Drive has a different perspective on IT support

2024-09-10T10:13:36+01:00September 10th, 2024|Productivity|

Over the last few years Pro Drive has invested significantly in changing the way we provide our IT support service. Our Operations Director Chris Morrell has taken to the blog to explain how and why. Recently I wrote a blog on how to choose a new IT support provider. It is a crowded marketplace [...]

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A decision maker’s guide to choosing an IT partner for accountancy practices

2024-02-09T15:38:50+00:00February 9th, 2024|Accountants, Productivity|

Picking a new business IT support company is not easy, how do you know if it’s going to be a fit and if they can provide the service you need? Plus moving can be daunting prospect with the concern of disruption, time overhead for senior staff and without a guarantee, the worry you may [...]

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Four reasons why you should use a Password Manager

2024-01-11T11:44:33+00:00January 11th, 2024|Cyber Security, Productivity, Security and Threats|

Passwords are the keys to your online accounts, and they should be kept safe and secure. However, with so many websites and services requiring you to create and remember passwords, it can be hard to manage them all. That’s why you should use a password manager - a program or application that helps you [...]

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Four risky ways staff record passwords in businesses – and why you will regret allowing them

2024-01-11T11:51:45+00:00January 2nd, 2024|Cyber Security, Productivity, Security and Threats|

In the modern tech enabled world, most office workers now have more passwords to use than they can remember.  If they do not, they are likely committing the grave error of using the same password in more than one system – something that they and your business will live to regret. Most firms still [...]

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Information Commissioners Office issues reprimand to Durham based law firm

2023-11-03T19:46:59+00:00November 3rd, 2023|Cyber Security, GDPR, Law|

In a clear demonstration of its intent to take action against data breaches resulting from poor cybersecurity practices, the Information Commissioner's Office (ICO), which regulates and enforces the UK's data protection laws, recently issued a reprimand notice to Durham-based law firm Swinburne Snowball & Jackson (SSJ). The notice was issued as a result of [...]

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Privacy policies & What’s up with WhatsApp?

2021-01-20T17:42:45+00:00January 20th, 2021|GDPR, Technology News|

Do you check what privacy policies, terms and conditions you’re accepting when you go online? You may have heard that WhatsApp has postponed its new Privacy Policy change to 15th May, because of protests from users. The story is below - but this highlights an interesting question about privacy policies and other terms and conditions [...]

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IT Tips: using Microsoft Tasks to improve productivity

2020-11-16T16:04:23+00:00November 13th, 2020|Productivity, Webinar on Demand|

Continuing our video series offering IT tips on popular questions, we look at Microsoft Tasks – how you install it, use it – and the benefits to team productivity … The idea behind Microsoft Tasks, one of the newest apps for Microsoft Teams, is that it works with the rest of MS 365. This means [...]

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Locked down not locked out, with IT support for business

2020-11-25T11:13:00+00:00November 5th, 2020|Cyber Security, Productivity, Remote Working, Security and Threats, Technology News|

We’re in another lockdown in England, so check your computer software is cyber secure and provides suitable IT support for business … If you’re still using Office 2010 or Office 2016 for Mac, be aware that support from Microsoft is ending this year and they are no longer providing technical support or software and security [...]

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TLC for home WiFi – business IT support

2020-12-15T13:36:25+00:00September 24th, 2020|Productivity, Remote Working|

Some business IT support tips for those frustrated by their sluggish home WiFi, by Chris Morrell ... I've seen many posts from people struggling with their WiFi during the pandemic. The latest announcements from Boris encouraging more working from home will doubtless come as a blow to lots of people for various reasons; one of [...]

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