From “I’m sorry to see you go”, to “Urgent: Take action NOW!”, inboxes around the world are awash with panicked attempts to comply with GDPR and hold onto as many customer contact details as possible. Some companies, such as JD Wetherspoon, opted to save itself the trouble and deleted the entire database. They made more [...]
For many organisations big data presents challenges and opportunities. No more so than in the financial services sector where the regulatory landscape provides an additional level of complexity. Many FS institutions are so overwhelmed by legislative requirements that they have few resources left to exploit their data for profitable ends. If your organisation feels like [...]
Spoiler alert! This is not another one of those articles about GDPR designed to put CEOs, Compliance Officers and CISCOs into a state of panic about how to get their business compliant by May 2018. No, instead this post is actually about why GDPR could be a good thing for the financial services industry, and [...]
If you are in Operations or a Compliance Officer in Financial Services, it’s a busy and confusing time at the moment. MIFID II comes into effect in Early 2018, followed by the less well understood and somewhat mysterious beast that is GDPR. And all this is set against a backdrop of a seemingly ever increasing [...]
So we have had the annual hype-fest about the latest set of new Apple products - chief amongst which is the new iPhone X. A lot has been said and written about the new features, in particular the new facial recognition software which Apple claims is 20x more secure than its touch ID. As far [...]
“Your call will be recorded for…” Transparency is an important and desirable feature of financial services today; helping to ensure that customers get fairer outcomes from the decisions they make about financial products and services. To this end, most FS firms have measures in place to record and store phone calls, emails and document face-to-face [...]
MiFID II The MiFID (Markets in Financial Instruments Directive) is the EU legislation which applies to financial services firms involved in investment services and activities. The original legislation was applied in the UK in November 2007 and was intended to result in a more transparent and balanced marketplace across the EU. MiFID II, [...]
I recently blogged about how we can be our own worst enemies in disclosing our online identity. And how the companies we provide this information to sell it to allow people to target you with marketing and advertising campaigns. Since writing this a colleague brought to my attention a recent story involving a popular [...]
We talk about passwords a lot in this blog. It's no big news that many people have insecure passwords and that this results in security risks. But as a business owner or Director do you have any idea how many user accounts and passwords are in use within your business? Sure you know everyone [...]
If your business is highly regulated, like in the financial services sector or legal professions, your IT requirement presents some unique challenges. Cyber security and data compliance are a priority for any organisation, but when your business activities are centered on sensitive and personal information they are imperative. The consequences of non-compliance or data breaches [...]
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