We use the Net Promoter Score (NPS) system (SM) to measure our IT help desk performance. We’re told that companies in our business sector who are top performers on NPS generally have a score of 70 and we’re proud to say that ours is consistently above that, between 75 – 80 – but we aim [...]
We're excited about being selected as a Finalist in the CompTIA Spotlight Awards 2021 ‘UK Solution Provider of the Year’ category, for our business IT solutions and cybersecurity services. CompTIA is a trade association of the IT industry and Pro Drive has been a member for many years and contributes in a variety of ways. [...]
There are many ways businesses can help people improve their digital skills, from offering work experience to cyber security awareness training. Here’s what we’ve been doing lately at Pro Drive IT … There has been a lot written about how good working practices and also developing key workplace skills should start when you’re a child. [...]
Like many IT solutions’ companies, we’ve been trying to help people who urgently need laptops for schooling or remote working by refurbishing second-hand computers. As a result of the coronavirus pandemic, most people are having to work at home and children are receiving online lessons – if they have devices. A digital divide has opened [...]
It certainly comes as no surprise that Christmas this year will be a very different affair to what we are used to! And festive traditions we either enjoy or endure in the workplace are no exception; from those potentially embarrassing boozy office parties to the sneaky trip to the pub at lunchtime on Christmas Eve, [...]
Thanks to all of our lovely clients who have given us awesome feedback (in over 1400 responses) via Net Promoter Score for our IT support services! As our mission here at Pro Drive IT is to provide exceptional customer service, this truly means a lot to us. Our clients' feedback helps us to make [...]
We provide business IT support but we care about mental health support too. We’re sponsoring some of our team, who are taking part in fundraising events organised by Oakleaf, a mental health charity based in Woking ... We’re giving a shout out to Oakleaf because they’re local to us and have been helping the community [...]
Business continues as we steer through the lockdown and we can help with all your IT support and cyber security. We listen to our clients and are working to make things easier, so businesses can be more productive. But an important part of remote working is looking after yourself too. Burnout can be a concern [...]
With the COVID-19 epidemic hitting the income of businesses hard, and the reality of trying to run an organisation with all staff working remotely hitting home, it is good to know that many of the cloud software providers are stepping up to the mark with offers to use their tools free of charge. Why [...]
For those that may not be aware, there is a government backed standard for cyber security, called Cyber Essentials. It is, in simple terms, a way for businesses to demonstrate a responsible approach to cyber security, protecting both themselves and their clients. Cyber security is something we all need to take seriously: currently around [...]
Pro Drive IT
Export House
5 Henry Plaza
Victoria Way
Woking
GU21 6QX
Phone: 0330 124 3599
Email: hello@prodriveit.co.uk
